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Global Resort Homes

4.6

April Roberts

16:08 23 Jun 19

Global was very easy to work with would definitely rent for them again!! Overall the house was amazing!!!

Mary Griffiths

00:14 25 May 19

Thank you Global Resort Homes for stepping up & helping us. We rented a house in Port Charlotte for 4 years for approximately the same price. This year, despite having our 200$ deposit the German landlord informed he would not honour our previous contract! He did not refund our $200. Our rent increase by 1100$ each month for 3 months. We were informed in August that our rent was being increased so we could not rent another house. Global property manager deducted our 200$ deposit from our pool heating bill so we did not lose our 200$. This year we were required to pay a $500 deposit! Charlotte Harbour Home Management ( the current management company) did not paid the 500$ to Global Resorts! Global Resorts acknowledged they did not receive our deposit but they stepped up & returned the 500$. We are retirees on a limited income! We are the people you want to rent your houses! We do small repairs, keep the house & property clean! We will rent again from Global Resort Management, they are fair & honest!💞

angela shelley

17:25 23 Apr 19

My family and I decided to go with global resorts for spring break and we’re super excited however turned out to be the trio from hell. Customer service was horrible, manager Tatiana is very rude and nasty and we had so many issues with the home that we winded up departing early. They did not have proper working pool amenities the time of stay which was disappointing because we had smaller children who wanted to use those things. No wash cloths, stove not working properly, pool alarm kept going off just all kinds of things. I do hope that this is something that can be corrected for any other future guess. Our stay was just a waste of time and not welcoming at all. And again management please work on proper training and customer service etiquette.

Corvetta Hollingsworth

12:59 04 Sep 18

We really enjoyed our stay at the Westside Resort. The house was everything we wanted and more. Yes I would recommend this resort.

Chameka Bagley

03:26 02 Aug 18

We enjoyed our stay everything was ok but the bed in the master bedroom it was not comfortable the mattress was to soft felt like a water bed if I stay again I will make sure I ask for a firmer bed. My whole body is sore.Also the security guard at the resort was no help we couldn't find the room after dark cause the number aren't lit up so maybe they need to put a lighted sign on the top of the building (a suggestion). This was at storey lake 4741 102.

Brenda McGrath

22:32 24 Jul 18

Cannot say enough good things about Global Resort Homes! Stayed in Champions Gate for 2 different family vacations. The homes were clean and spacious and we enjoyed the clubhouse amenities, especially the lazy river! Will definitely recommend to anyone wanting an Orlando vacation.

Conan

13:24 24 Jun 18

I had a memorable experience staying with Global Resort Homes at 9088 Hazard St. The check-in process was very easy and I had no trouble finding my way around the resort. The community itself felt secure and safe; there is always a guard on duty at the front gate and someone behind the cameras around the clock at the side entrances. The resort is located at a short drive distance from most tourist attractions including Main Street and the theme parks. As for the house itself it was absolutely gorgeous. There was more than enough to do to keep our party entertained after long days out. Layout of the bedrooms and living rooms provide a comfortable balance between privacy and homeyness, great for parties of both families and friends.

Michelle Cain

17:34 09 Jun 18

Upon arrival the home was very nice and clean. We were excited to begin our vacation. However, during our stay there was another guest that was "supposedly " checking in and had been given our access code to access our vacation home. Upon entry my father confronted the guest questioning him as to what he was doing. The man stated to my dad that he had been given the code and then asked for me by name. This was very frightening to me because we were sleeping there as well as had children with us. When speaking with the emergency hours supervisor and maintenance they did the best that they could to try to make us feel safe and comfortable until morning. However, when I called in the morning I was assured that a manager would contact me by 11:30, because a manager did not come in until 11. I never received a phone call. Therefore, I called again and the clerk "Jessica" stated to me that no one would be contacting me until Monday which was 2 days away. When I asked for a number to the general manager I was told she didn't know who she should refer me to because there were so many departments. I stated to her that it didn't matter to me just to put me in contact with a general manager please. But, she told me that she could not do that and that someone would call me on Monday so to just wait.Also, the pool men came and put some chemicals into the pool during our stay so we were unable to use our pool for 12 hours. Which definitely put a damper on my childrens' vacation and when I stated this to "Jessica" I was told that her kids have to deal with that also, so she understood but it happens. I was very pleased initially and looking forward to staying again but after this I don't think that I will and I don't know if I would recommend to anyone else especially when you and your family safety is at stake

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